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Geek Squad Reviews

Discussion in 'Gaming PC' started by ogreman, Aug 18, 2017.

  1. Admin Post
    ogreman

    ogreman Ogre In Charge Staff Member GameOgre Admin

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    Have you ever had experience with the Geek Squad? If so, list your experiences here and say whether you would use them again or not.
     
    ogreman, Aug 18, 2017
    ogreman, Aug 18, 2017
    #1
  2. Snowy

    Snowy Ogre Hall of Fame Royal Ogre
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    I've had no issues with Geek Squad when getting my computer repaired because of issues with the computer booting up. The employees were actually quite helpful and they also fixed my computer, but that was years ago. I'm not too sure what their customer service is like now.
     
    Snowy, Aug 18, 2017
    Snowy, Aug 18, 2017
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  3. Aaddron

    Aaddron Moderator Staff Member GameOgre Moderator

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    I'd say each store is different, it all depends on the employees. As a whole I think they are a solid service, maybe a little expensive but pretty convenient.
     
    Aaddron, Aug 20, 2017
    Aaddron, Aug 20, 2017
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    ogreman

    ogreman Ogre In Charge Staff Member GameOgre Admin

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    Yea, that could be it. The one I "got" in Southeast Texas was just being difficult because he did not want to make a house call.

    Had an appointment for next week to fix my Big Rig that can only be set up by phone. Well, the guy who was supposed to come out called immediately and did everything he could to finally get me to cancel it. First thing he tried was raising the installation fee to $50 per item on top of $108 just to come out. I was quoted around $99 for everything on online chat.

    When the additional cost was accepted, he then claimed my operating system was failing and installing anything was futile. Instead, I should bring the PC to the Store and pay about $400 lol.

    Yea, that was my last attempt to use Geek Squad:). On the bright side, I will be trying to install the parts myself this week:).
     
    ogreman, Aug 21, 2017
    ogreman, Aug 21, 2017
    #4

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